Help Desk IT

Padua, Veneto, it💼 Full-time💰 $20,000–$30,000🗓 2026-07-07 → 2026-09-26

Core

First-level technical support for corporate workstations, resolving hardware/software issues, and managing collaboration tools.

Role type

Help Desk Technician

Builds

Stable IT operations for corporate users

Domain

Corporate IT Support

Deliverable

client delivery

Required skills

Hardware troubleshooting, software support, ticket management, collaboration tools support, English (B2)

Preferred skills

Relationship management with demanding users, problem-solving, teamwork

Technologies

ServiceNow, Microsoft 365, Cisco, 8x8, Windows, MacOS

Responsibilities

Provide first-level technical support on workstations, Manage and resolve tickets via dedicated system, Assist with hardware and software issues, Support collaboration and videoconferencing tools, Interact directly with corporate users

Seniority

Entry-level to Junior

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