Renewal Account Manager- Hybrid
Core
Retain and expand a large portfolio of existing customers through the management of annual software license renewals for Experian's Data Quality business.
Role type
Senior Renewal Account Manager (SaaS)
Builds
Annual software license renewals and revenue retention for enterprise data solutions
Domain
Data analytics and technology (SaaS)
Deliverable
client delivery
Required skills
contract management, commercial acumen, pricing structure analysis, CRM management, negotiation, forecasting, pipeline management, cross-functional collaboration
Preferred skills
financial analysis, margin review, Salesforce CRM, Power BI, Microsoft Excel, product expertise
Responsibilities
Lead the renewal pipeline and deliver monthly and quarterly targets, Create timely and accurate commercial conversations to retain and protect customer revenue, Identify cross sell and upsell opportunities within the existing customer base, Partner with Account Managers on strategic accounts, Maintain accurate records, forecasts, and deal status updates within CRM systems, Collaborate cross functionally to resolve customer issues and ensure a smooth renewal experience
Seniority
Senior, hands-on IC