IT Systems Administrator
Core
Provide daily technical support, troubleshoot desktop systems, and manage IT support operations for staff.
Role type
IT Systems Administrator
Builds
Desktop computer systems and peripheral equipment support
Domain
IT Support / Desktop Administration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
troubleshooting desktop systems, IT support operations, asset management, documentation, basic systems administration tools
Preferred skills
Microsoft Certified Desktop Support Technician (MCDST) training, systems and network administration experience
Technologies
desktop computer systems, peripheral equipment, network cards, printers, modems, mice, add-in boards, copiers
Responsibilities
Troubleshoot and diagnose desktop computer systems and peripheral equipment problems; Receive, track, assign priority, and resolve user IT support requests; Install, configure, maintain, and upgrade desktop systems and peripherals; Manage hardware and software inventories, licensing, and systems decommissioning; Document system problems and resolutions; Provide basic IT training to staff
Seniority
Entry-level to Junior, hands-on IC
