Sales Support Coordinator
Core
Process and validate customer orders, coordinate fulfillment across sales and logistics teams, and resolve order discrepancies to maintain service levels.
Role type
Operational Sales Support Coordinator
Builds
Customer order fulfillment and operational reporting for a global citrus grower and shipper
Domain
Food & Beverage / Supply Chain / Logistics
Deliverable
product features
Required skills
Order management, ERP systems, data analysis, issue resolution, cross-functional coordination, reporting generation
Preferred skills
Supply chain knowledge, customer operations experience, process improvement
Technologies
ERP systems, Microsoft Excel, reporting tools
Responsibilities
Process and validate customer orders, manage order modifications and substitutions, coordinate with Sales/Logistics/Production teams, investigate order discrepancies and shipment issues, generate operational reports, document returns and credits
Seniority
Junior, individual contributor
