IT Technical Support Specialist
Core
Main contact point for technical issues, handling installation, administration, and troubleshooting of desktops, laptops, servers, and studio equipment.
Role type
IT Technical Support Specialist
Builds
Maintains healthy functioning of IT systems and studio equipment for an international online gaming company.
Domain
IT Support / Online Gaming
Deliverable
client delivery
Required skills
Windows OS administration, Linux administration, hardware troubleshooting, network troubleshooting, Active Directory, MS Office 365, remote support, documentation
Preferred skills
Networking knowledge, problem solving, fault-finding software applications issues
Technologies
Windows OS, Linux, MS Office, Active Directory, DHCP, DNS
Responsibilities
Install and configure desktops, laptops, and servers; Troubleshoot hardware and software issues; Monitor system health 24/7; Provide remote support and resolve network issues.
Seniority
Individual Contributor
