Night Groom
Core
Manage front office operations, guest services, and security during night shifts at a luxury resort.
Role type
Night Front Office Manager / Night Groom
Builds
Seamless check-in/check-out experiences, secure overnight operations, and prepared rooms for early arrivals
Domain
Luxury hospitality / Mediterranean resort
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Opera software proficiency, English fluency, Greek fluency, guest relations, security patrols, team coordination, emergency handling
Preferred skills
Valid driving license, nocturnal hospitality experience
Responsibilities
Welcome and assist arriving/departing guests, handle luggage and escort guests to suites, oversee night shift security and tranquility, coordinate with housekeeping and room service, conduct property safety patrols, handle overnight emergencies and complaints
Seniority
Entry-level to Junior (1-2 years experience required)