Cloud Support Engineer with English and German
Core
Providing support to customers for Cloud environments and applications, managing infrastructure maintenance, and responding to incidents.
Role type
Cloud Support Engineer
Builds
Customer support for cloud infrastructure and applications
Domain
Cloud computing / IT infrastructure
Deliverable
client delivery
Required skills
AWS, Azure, Linux, GCP, containers, incident response, change control compliance, infrastructure troubleshooting, documentation
Preferred skills
Technical education or experience in IT roles, practical experience managing critical customer issues
Technologies
AWS, Azure, Linux, GCP, containers
Responsibilities
Day to day management of Strategy Cloud infrastructure including scheduled and emergency maintenance activities, Implementation of Customer change requests in compliance with the Change Control regime, Incident response including troubleshooting of the infrastructure related issues, Maintaining high quality documentation for all related tasks
Seniority
Individual Contributor
