Solutions Support Engineer - West
Core
Providing technical support and troubleshooting for customers using the Wiz cloud security platform.
Role type
Solutions Support Engineer
Builds
Customer support operations and incident management for Wiz's cloud security product
Domain
Cybersecurity / Cloud Infrastructure
Deliverable
client delivery
Required skills
debugging, networking, system administration, coding, scripting, incident management
Responsibilities
Troubleshoot technical problems for customers, identify cases requiring escalation, create and coordinate incident management requests, design and implement automated solutions to scale support
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