Supervisor (m/w/d) im Sicherheitsdienst
Core
Supervising and leading a security team, ensuring service quality, and managing operational security tasks for clients.
Role type
Security Operations Supervisor
Builds
Security services and client safety solutions
Domain
Security services industry
Deliverable
client delivery
Required skills
Team leadership, operational security management, quality assurance, customer relationship management, audit compliance, MS Office proficiency, Class B driver's license
Preferred skills
Experience in dynamic/technology-driven environments, willingness to learn new tools, economic thinking
Technologies
Securitas tools (Toolbox, Guarding Platform)
Responsibilities
Create and monitor service instructions, lead and motivate staff, act as operational contact for employees, support customer acquisition and contract performance, conduct security audits, manage quality standards and client complaints, onboard new employees
Seniority
Mid-level, hands-on IC with leadership responsibilities