Fachinformatiker (m/w/d) Systemintegration - IT Field Service
Core
On-site IT hardware lifecycle management, including component exchange, troubleshooting, and setup of PCs, notebooks, tablets, and smartphones for end-users.
Role type
IT Field Service Technician (System Integration)
Builds
Reliable IT hardware infrastructure and peripheral devices for end-users
Domain
Healthcare IT / System Integration
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Hardware troubleshooting, PC/notebook/tablet setup, peripheral configuration, inventory management, ITSM documentation, stakeholder communication
Preferred skills
Healthcare industry experience, English language skills
Technologies
ServiceNow, standard PC/notebook/tablet hardware, peripheral devices
Responsibilities
Exchange hardware components and resolve hardware issues, configure and commission devices, analyze and solve hardware/software/network problems, manage local hardware inventory, document incidents and solutions in ITSM system
Seniority
Mid-level, hands-on IC