Director, Application Managed Services (AMS) – Europe Growth & Transformation (m/f/d)
Core
Senior leader driving growth and transformation of Application Managed Services (AMS) across Europe, owning end-to-end deal lifecycle from origination to delivery for enterprise clients.
Role type
Director, Application Managed Services (Europe Growth & Transformation)
Builds
Large-scale AMS transformations, reusable assets, automation frameworks, and next-generation AMS offerings.
Domain
IT Services / Application Managed Services / Enterprise Platforms
Deliverable
client delivery
Required skills
Large deal management, AMS solutioning, CXO stakeholder engagement, global delivery model management, enterprise platform expertise, strategic market expansion, operational excellence, AI/automation transformation leadership
Preferred skills
Fluent German and English, experience with ServiceNow/Zendesk/Cloud ecosystems, storytelling and executive presentation
Technologies
ServiceNow, Zendesk, Cloud ecosystems
Responsibilities
Lead full lifecycle of large AMS opportunities including solutioning and win strategy; Secure at least two large deals (> $15M annually) and acquire four new AMS customers annually; Build and scale AMS delivery capabilities across global onshore, nearshore, and offshore teams; Define next-generation AMS offerings and lead innovation initiatives; Mentor distributed teams and foster a culture of ownership and high performance.
Seniority
Director, strategic leadership & revenue generation
