Consulting Practice Lead - Germany & Austria

## About the role Creates a customer-centric culture within the practice that drives digital transformation and ensures customer satisfaction across the entire operating unit by directly owning customer relationships. Improve customer experience by identifying trends across industries and regions, implementing programs that enhance processes, organizational design, and resource utilisation. Lead the delivery of complex technology programs from solutioning through to closure, ensuring contracted outcomes and measurable business value are delivered for customers. Drive deal design, coaching teams on processes and leveraging assets, and IP for high-impact engagements. Alleviates customer blockers as a point of escalation by working with direct reports and key stakeholders to manage customer escalations and resolve issues at the practice level. ## Lead Operational & Financial Delivery Manage P&L for the practice with a focus on Consulting Revenue & Margin, and Utilisation through a disciplined rhythm of business. Drives action plans and continuous improvement plans to increase maturity of organization and delivery quality using feedback from others and industry standards. ## Enable Pipeline Creation & Pre-Sales Partner closely with Services Sales to generate pipeline, provide leadership in pre-sales solutioning, and engage with customers to demonstrate delivery credibility and accelerate deal closure. Establish collaborative rhythms across the Enterprise Account Teams and Customer Success to achieve consumption and usage goals and to drive customer value. ## Builds organizational capability Builds organizational capability to drive change and meet evolving customer and partner needs. Champions a learning culture and prioritizes capability development as a foundation for success. ## Culture and Leadership Creates an inclusive culture that enables employees to thrive through collaboration and diversity. Leads by example in hiring and developing a diverse workforce. Develop talent through mentoring, coaching, and succession planning. Actively prepares future leaders and attracts critical skills to strengthen the organisation. ## Requirements * Master's Degree OR Bachelor's Degree OR Technical University Degree AND significant years technology-related, business, professional services, consulting, and sales experience OR equivalent experience. * Extensive experience in delivering complex technology programs with measurable business outcomes. * Proven commercial acumen in solutions integration, consulting or program delivery to enable successful management and risk mitigation of a complex P&L. * Proven leadership in managing large, cross-functional technical teams within consulting and professional services environments. * Strong background in project management and delivery oversight for enterprise-scale initiatives, ensuring success on engagements with CXO-level visibility and significant organizational impact. * Demonstrated expertise in sales and account management, including driving large-scale, complex customer engagements with full P&L responsibility in professional services or consulting contexts. * Proficient in both English AND German ## What we offer * Consulting Practice Management M6 * The typical base pay range for this role across Germany is € 131,700.00 - € 252,500.00 per year. * Certain roles may be eligible for benefits and other compensation.