Hotel Staff
Core
Provide customers with a heartfelt and memorable experience by checking them in, answering enquiries, and ensuring the front of house is safe, legal, and clean.
Role type
Front-of-house hospitality staff
Builds
Guest check-in, room allocation, and front-of-house operations
Domain
Hospitality / Hotel industry
Deliverable
client delivery
Required skills
Customer service, attention to detail, telephone communication, complaint handling, safety compliance
Responsibilities
Meet and greet customers and check them into their hotel room, answer telephone enquiries, deal with customer complaints, ensure the front of house is safe, legal, and clean
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