Hotel Staff
Core
Front-line hospitality staff providing guest check-in, event support, and service delivery for hotel and event operations.
Role type
Hotel & Events team member
Builds
Guest check-ins, meeting setups, and event execution
Domain
Hospitality / Hotel & Events
Deliverable
product features
Required skills
Customer service, telephone communication, complaint handling, event setup, team collaboration
Responsibilities
Check guests into hotel rooms, answer telephone enquiries, handle customer complaints, set up meetings and events, liaise with team regarding guest requirements
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