Hotel Staff
Core
Night Porter and front-of-house staff creating memorable guest experiences through check-ins, customer service, and maintaining a safe, clean environment.
Role type
Night Porter / Front of House Staff
Builds
Guest check-ins, customer service interactions, front-of-house safety and cleanliness
Domain
Hospitality / Hotel Industry
Deliverable
product features
Required skills
Customer service, attention to detail, teamwork, problem-solving, safety compliance
Responsibilities
Check guests into hotel rooms, answer telephone enquiries, handle customer complaints, maintain front-of-house safety and cleanliness
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