Logistics Key Account_GS
Core
Lead strategic management and growth of high-value logistics clients by serving as the primary trusted business partner, driving retention, and delivering tailored end-to-end supply chain solutions.
Role type
Senior Logistics Key Account Manager
Builds
End-to-end supply chain solutions, master operating procedures (MOPs), and individual operation procedures (IOPs) for key accounts.
Domain
Logistics, Supply Chain Management, Freight Forwarding
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Logistics expertise (transportation, warehousing, cold chain), KPI management, LSP management, solution design, cross-functional collaboration, strategic thinking, problem-solving
Preferred skills
Quality management concepts (4Q/8D/FMEA/PDCA/PSS), negotiation, presentation abilities
Technologies
None explicitly listed as tools/frameworks
Responsibilities
Act as main contact for key accounts and conduct regular business reviews (QBRs/KPIs), manage LSP partnerships and audits, design and implement logistics solutions, monitor client satisfaction and resolve escalations, collaborate with internal teams to align resources and resolve bottlenecks, gather market intelligence to drive continuous improvement.
Seniority
Senior, hands-on IC
