IT ტექნიკური დახმარების ჯგუფის სპეციალისტი - ბორჯომი / ხაშური / ახალციხე / გორი
Core
Providing continuous, safe, and efficient operation of bank service centers through computer-technical infrastructure support, including incident resolution, software deployment, and workspace setup.
Role type
IT Technical Support Specialist
Builds
Stable IT operations for bank service centers
Domain
Banking / IT Infrastructure
Deliverable
infrastructure
Required skills
Windows systems administration, Active Directory, Intune, hardware diagnostics, software installation and configuration, network troubleshooting (TCP/IP, DNS, DHCP, LAN/Wi-Fi), ITSM tools (Jira Service Management, Confluence)
Preferred skills
AI tools readiness, analytical thinking
Technologies
Windows, Active Directory, Intune, Jira Service Management, Confluence, TCP/IP, DNS, DHCP
Responsibilities
Provide daily technological support to service centers, manage employee technical needs, configure and test network infrastructure for new and existing workspaces, diagnose and replace damaged hardware, install and configure software, identify and resolve technical incidents within SLA timelines
Seniority
Individual Contributor
