Engineer - IT Operations
Core
Design, implement, and manage IT infrastructure across multiple regions, providing L2/L3 technical support and ensuring stability of core services.
Role type
Senior IT Operations Engineer (Infrastructure & Support)
Builds
Regional IT infrastructure, network systems, and security setups for warehouses and offices
Domain
Logistics / Delivery / IT Infrastructure
Deliverable
infrastructure
Required skills
Network administration, incident management, CCTV system configuration, hardware installation, Microsoft 365/Active Directory, cloud platforms, Linux/Windows troubleshooting, ITIL processes
Preferred skills
Fortinet devices, CCNA, Fortinet NSE, CompTIA Network+, ITIL Foundation Certified
Technologies
Fortinet, Jira, Slack, Microsoft 365, Active Directory, Linux, Windows, CCTV systems
Responsibilities
Provide L2/L3 technical support for hardware, software, and network issues; configure and maintain network devices (firewalls, routers, switches); lead IT infrastructure configuration for new sites; troubleshoot CCTV and security systems; document troubleshooting guides and system configurations; travel to multiple sites for installations and support.
Seniority
Senior, hands-on IC
