Especialista Salesforce - Sales Cloud
Core
Functional specialist in Salesforce Sales Cloud responsible for evolving, sustaining, and optimizing the platform to support commercial areas, technology, and business units in improving sales processes and user experience.
Role type
Senior Salesforce Sales Cloud Functional Consultant
Builds
Scalable, secure, and best-practice-aligned Salesforce solutions for sales process optimization
Domain
CRM / Sales Technology / B2B
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Salesforce Sales Cloud functional expertise, declarative configuration (Flow Builder, validation rules, approval processes, record types, page layouts, Lightning App Builder), requirement gathering and documentation, business process analysis, data quality and governance, reporting and dashboarding, change management, stakeholder communication
Preferred skills
Salesforce Service Cloud knowledge, Apex/SOQL/APIs/Lightning Web Components, B2B sales processes, Agile methodologies (Scrum/Kanban), LGPD/data privacy knowledge
Technologies
Salesforce Sales Cloud, Flow Builder, Lightning App Builder, Apex, SOQL, APIs, Lightning Web Components
Responsibilities
Act as functional reference for Salesforce Sales Cloud; translate business needs into efficient Salesforce solutions; configure and sustain processes for leads, accounts, contacts, opportunities, pipeline, forecast, campaigns, and reports; create and optimize automations using declarative tools; develop and optimize reports and dashboards; support integrations with corporate systems; train users and promote best practices; participate in global forums for platform alignment and standardization
Seniority
Senior, hands-on IC with strategic alignment
