Guest Service Administrator
Core
Manage guest check-in/check-out, room allocations, and occupancy data for a camp facility while supporting site operations through forecasting and reporting.
Role type
Guest Service Administrator
Builds
Camp guest experience and operational data accuracy
Domain
Hospitality / Camp Operations
Deliverable
product features
Required skills
Guest data management, Occupancy tracking, Room allocation, Check-in/check-out processing, Data entry, Occupancy forecasting, Report generation, MS Excel, MS Word, Property Management Systems
Preferred skills
Hospitality software experience, Accounting experience
Responsibilities
Welcome guests and provide site information, Serve as first point of contact for inquiries, Allocate rooms and issue access cards, Manage check-in and check-out processes, Maintain accurate guest and occupancy records, Forecast occupancy levels based on bookings, Run and distribute occupancy and utilization reports, Support site planning with accurate reporting, Assist with administrative review of safety documentation and time sheets, Prepare reports using MS Excel and documentation in MS Word, Assist Site Manager with day-to-day administrative tasks