Customer Service Agents
Core
Answering customer questions, resolving issues, and providing support via phone.
Role type
Customer Service Agent
Builds
Customer support interactions
Domain
Customer Service
Deliverable
client delivery
Required skills
problem-solving, listening, communication, teamwork, calmness, professionalism
Preferred skills
positive attitude, willingness to learn, night shift availability
Technologies
phone
Responsibilities
Answering customer questions, resolving issues, communicating clearly over the phone, working closely with the team
Seniority
Entry-level, open to fresh graduates and dropouts
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