Associate Staff Engineer - ServiceNow Developer
Core
Design, develop, and implement ServiceNow Hardware Asset Management (HAM) solutions to manage the full lifecycle of IT assets from procurement to disposal.
Role type
Associate Staff Engineer - ServiceNow Developer (Hardware Asset Management)
Builds
ServiceNow HAM solutions, integrations with procurement/MDM/Endpoint systems, and automated workflows for asset tracking.
Domain
IT Service Management (ITSM) / Hardware Asset Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
ServiceNow HAM implementation, ServiceNow configuration (Business Rules, Client Scripts, Flow Designer, ACLs), JavaScript, REST/SOAP APIs, CMDB architecture, CSDM concepts, Import Sets, Transform Maps, Discovery, SCCM/Intune integrations
Preferred skills
ServiceNow Certified System Administrator (CSA), ServiceNow Certified Implementation Specialist - Hardware Asset Management, SAM Pro, ITOM modules, Platform Analytics, Performance Analytics
Technologies
ServiceNow, Flow Designer, IntegrationHub, Service Catalog, Discovery, SCCM, Intune, REST, SOAP
Responsibilities
Configure and maintain HAM lifecycle processes (procurement, receiving, stockroom, assignment, transfer, refresh, disposal), implement integrations with external systems, manage CMDB relationships and reconciliation, develop workflows and automations, create reports and dashboards, support instance upgrades and deployment.
Seniority
Senior, hands-on IC
