Healthcare Specialist (PHRN) - Metro Manila
Core
Answering healthcare provider questions about participation requirements, registration, login, assessment completion, and scoring results via phone calls.
Role type
Healthcare Customer Support Representative (PHRN)
Builds
Registration and assessment completion workflows for healthcare providers
Domain
Healthcare / BPO
Deliverable
client delivery
Required skills
Active PRC License, Bedside/Clinical experience, Outbound/inbound call handling, Assessment administration
Preferred skills
BPO Healthcare Account experience
Responsibilities
Making outbound calls to healthcare providers, Accepting inbound calls from healthcare providers, Assisting with registration and login, Guiding users through assessment completion, Explaining scoring results
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