ServiceNow Architect
Core
Design, structure, and long-term health of the ServiceNow platform to ensure scalability and alignment with business outcomes.
Role type
Senior ServiceNow Architect
Builds
Scalable, enterprise-level ServiceNow solutions and integrations
Domain
IT Service Management (ITSM) / Enterprise Architecture
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow architecture across multiple modules, CSDM, CMDB, REST APIs, cloud platforms (Azure, AWS), platform upgrades, performance tuning, AI/automation within ServiceNow
Preferred skills
Technical leadership, strategic planning, stakeholder communication
Technologies
ServiceNow, Azure, AWS, REST APIs
Responsibilities
Own end-to-end architecture of the ServiceNow platform, define and enforce design standards, lead solution design across modules, oversee integrations, guide AI/automation adoption, provide technical leadership to developers
Seniority
Senior, hands-on IC with strategic oversight