Desk Collection Supervisor
Core
Coordinate unsecured product collection activities, manage team performance, and optimize collection costs to minimize credit losses.
Role type
Desk Collection Supervisor
Builds
Collection strategies and processes for unsecured products
Domain
Financial Services / Credit Risk Management
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
Collection strategy design, team recruitment and training, process re-engineering, capacity planning, cost optimization, analytical reporting, problem-solving
Preferred skills
Champion and challenger testing methodologies, advanced MS Office skills
Responsibilities
Coordinate collection activities, manage team performance, re-engineer collection processes, track capacity, optimize costs, monitor strategy effectiveness, prepare and interpret activity reports
Seniority
Mid-level, hands-on IC with supervisory duties