Car Insurance Telesales (Supervisor)
Core
Manage day-to-day call center operations and logistics for car insurance telesales, including hiring, training, and monitoring agents to meet sales targets and SLAs.
Role type
Telesales Team Supervisor
Builds
Car insurance sales operations and agent performance
Domain
Insurance / Fintech
Deliverable
client delivery
Required skills
Telesales team management, CRM and Telesales system proficiency, operations metrics analysis, KPI and SLA definition, hiring and training, sales target management
Preferred skills
Ability to work under pressure, multitasking, initiative
Responsibilities
Manage day-to-day call center operations, hire and train telesales agents, implement procedures to improve operations, optimize call center performance, analyze key operations metrics to determine KPIs and SLAs
Seniority
Mid-level, hands-on management
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 70,000+ jobs from 20+ sources.
