Telemarketing (Citibank), Analyst
Core
Maximize sales of insurance products and services by selling directly to retail customers via call center and online platforms.
Role type
Telemarketing Analyst
Builds
Sales revenue for AIA products and services
Domain
Financial Services / Insurance
Required skills
Outbound call center experience, Telemarketing experience, Telesales experience, Customer needs analysis, Product recommendation, Regulatory compliance
Preferred skills
BCP certification, PGI certification, HI certification
Responsibilities
Perform telemarketing calls to leads provided by partners, Understand customer needs and recommend suitable products, Convert leads to sales, Ensure call activities adhere to regulations and quality standards