Telemarketing (Citibank), Analyst
Core
Maximize sales of insurance and financial products by selling directly to retail customers via call center and online platforms.
Role type
Telemarketing Analyst
Builds
Insurance and financial products
Domain
Financial Services / Insurance
Required skills
Outbound call center experience, Telemarketing, Telesales, Customer needs analysis, Product recommendation, Regulatory compliance
Preferred skills
BCP, PGI, HI Certification
Technologies
Call center infrastructure, Online platforms
Responsibilities
Perform telemarketing calls to leads provided by partners, Understand customer needs and recommend suitable products, Convert leads to sales, Ensure call activities adhere to regulations and quality standards
Seniority
Mid-level (2-5 years experience)