Praktikum im Bereich ServiceNow / Cyber
Core
An intern role supporting the implementation and optimization of ServiceNow solutions for IT Service Management (ITSM) and IT Operations Management (ITOM) within a Cyber Security team.
Role type
Intern, ServiceNow Implementation & Process Automation
Builds
Scalable ServiceNow platform solutions for IT and Security process automation
Domain
IT Service Management, Cyber Security, Enterprise Platforms
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
ServiceNow platform knowledge, IT Service Management (ITSM), IT Operations Management (ITOM), process analysis and modeling, workflow automation, scripting (JavaScript/Python), requirement gathering, user story creation, test concept development
Preferred skills
Cyber Security expertise, ITIL framework knowledge, CMDB management, ticketing process experience, cloud security concepts
Technologies
ServiceNow, JavaScript, Python, ITIL, CMDB
Responsibilities
Support the consultation, conception, and implementation of ITSM and ITOM solutions; Assist in the introduction and development of ServiceNow Cyber and Security modules; Analyze and structure business and IT processes for ServiceNow mapping; Create requirements, user stories, process designs, test concepts, and documentation; Contribute to the automation and optimization of workflows; Translate security requirements into scalable platform solutions
Seniority
Intern, entry-level academic
