ASPIRE GSC – ServiceNow ITOM Architect
Core
Lead end-to-end architecture, implementation, and optimization of ServiceNow platforms with a primary focus on ITOM (IT Operations Management) capabilities.
Role type
Senior ServiceNow ITOM Architect
Builds
Scalable, secure, and performant ServiceNow ITOM solutions for internal and customer instances.
Domain
IT Service Management / IT Operations Management (ITOM)
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
ServiceNow ITOM architecture, ServiceNow Discovery, Service Mapping, Event Management, MID Server architecture, CMDB design and governance, CSDM, ITIL, enterprise integration (Microsoft Intune, SCCM, Azure Monitor, CloudCheckr, OpsView), stakeholder leadership
Preferred skills
Cross-module architectural knowledge, platform scalability design, upgrade readiness planning, data quality remediation
Technologies
ServiceNow, Microsoft Intune, SCCM, Azure Monitor, CloudCheckr, OpsView
Responsibilities
Define and enforce platform governance and design standards; design resilient MID Server architectures; architect Discovery and data ingestion strategies; design Event Management solutions and alert correlation rules; provide technical leadership and mentoring to developers and engineers.
Seniority
Senior, hands-on IC
