Werkstudent (m/w/d) im Bereich Service Support
Core
Support field service operations by reviewing completed service incidents for plausibility, managing CRM cases, and handling billing and sales order maintenance.
Role type
Student assistant in service support
Builds
Billing and sales order records for field service operations
Domain
Industrial machinery manufacturing (milling and dispersion technology)
Deliverable
client delivery
Required skills
CRM system usage, SAP system usage, billing processes, sales order management, organizational skills, independent work
Preferred skills
MS-Office proficiency
Technologies
SAP, CRM systems
Responsibilities
Review completed service incidents for plausibility, verify cases in CRM system and initiate further measures, conduct billing and maintain sales orders in SAP, support field service organization with training and customer registration
Seniority
Student (First semester allowed)
