Key Account Manager - Paylater (Online Merchant & Payment Gateway/ EDC Partner)
Core
Manage strategic relationships with online merchants, payment gateways, and EDC partners to drive growth and ensure contract deliverables.
Role type
Key Account Manager (Payments & Merchant Services)
Builds
Strategic account plans, partnership solutions, and upsell opportunities for payment ecosystem partners.
Domain
Fintech / Payments / Merchant Services
Deliverable
client delivery
Required skills
Strategic account planning, contract management, cross-functional collaboration, problem resolution, data reporting, team leadership, negotiation, analytical capabilities, Microsoft Office proficiency.
Preferred skills
Experience in client-facing or customer success roles, entrepreneurial mindset, adaptability to new challenges.
Responsibilities
Act as primary point of contact for key accounts; develop and execute strategic account plans; monitor account performance and KPIs; collaborate with internal teams to deliver client solutions; resolve account issues; maintain records and generate performance reports; manage team member performance.
Seniority
Mid-level, hands-on IC with team management responsibilities
