Counter Sales Associate
Core
Daily face of the organization delivering exceptional service and managing sales/administrative tasks in a fast-paced environment.
Role type
Counter Sales Associate
Builds
Customer orders, tailored solutions, and business growth through sales promotions.
Domain
Industrial/Manufacturing sales and customer service
Deliverable
product features
Required skills
Customer relationship management, order processing, parts research, pricing analysis, credit/return processing, inventory management, cash handling, POS system proficiency, multitasking, decision-making
Preferred skills
HVAC/industrial/manufacturing sales experience, inventory management systems knowledge, warehouse operations, forklift operation, CRM software experience
Responsibilities
Engage with customers via phone, email, fax, and in-person; process orders accurately; look up and order parts/products; manage customer relationships and delivery schedules; promote sales and new products; resolve customer issues; handle pricing reviews and margin analysis; process credit and returns; assist with warehouse activities like receiving and restocking.
Seniority
Individual Contributor, mid-level (2-4 years experience)