ServiceNow SAMPro Consultant
Core
Design, build, and operate end-to-end ServiceNow Software Asset Management (SAM Pro) solutions to ensure software discovery, entitlement management, compliance, and cost optimization across on-premises, cloud, and SaaS estates.
Role type
Senior ServiceNow SAM Pro Consultant
Builds
ServiceNow SAM Pro capabilities, integrations with discovery tools (SCCM/MECM, Intune), reclamation flows, and compliance dashboards
Domain
IT Asset Management (ITAM) / Software Asset Management (SAM) / Cloud & SaaS
Deliverable
production ML models | product features | dashboards & analysis
Required skills
ServiceNow SAM Pro, ServiceNow Platform (Flow Designer, Integration Hub, Business Rules), Software licensing (Microsoft, Oracle, IBM, VMware), ITIL/ITAM processes, CSDM/CMDB modeling, Data normalization, Vendor audit preparation
Preferred skills
Enterprise-scale SAM implementation, Cost avoidance strategies, Digital user experience design
Technologies
ServiceNow, SCCM/MECM, Intune, Flow Designer, Platform Analytics
Responsibilities
Define SAM Pro vision and roadmap; Implement and configure SAM Pro capabilities including software models, entitlements, and compliance rules; Build integrations and develop automation flows; Operate reconciliation cycles and maintain platform health; Prepare for vendor audits and produce variance analysis
Seniority
Senior, hands-on IC