Apprenti(e) assistant(e) gestionnaire commercial(e) et automatisation H/F/N
Core
Managing B2B customer relations and order processes, from creation to delivery and claims, while supporting commercial teams and driving process automation.
Role type
Apprentice commercial management and automation assistant
Builds
Order management systems, process automation tools, and customer support dashboards for B2B clients
Domain
Industrial tools and equipment (power tools, garden tools, accessories)
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
B2B customer relationship management, order lifecycle management, process analysis, project support, presentation creation, meeting facilitation, process mining analysis, proactive improvement identification, developer collaboration
Preferred skills
Project management experience, Microsoft Office proficiency (Excel), autonomy, initiative, rigor, organization
Technologies
Process mining tools, dedicated order management software, Microsoft Office
Responsibilities
Manage and follow up on orders, deliveries, and claims proactively or upon request; Support commercial teams on the ground by analyzing and solving recurring commercial and logistical issues; Configure marketing promotions in the dedicated management tool; Develop tracking dashboards for clients and the commercial team; Create presentation materials and animate service meetings; Analyze processes via process mining to identify improvement potentials; Participate in national or international projects
Seniority
Apprentice (1-2 years duration)
