IT Support Intern [IDA: 2026-00017]
Core
Setup, troubleshooting, and maintenance of Windows and Ubuntu PCs, mobile devices, and video conference systems for end users and events.
Role type
IT Support Intern
Builds
Operational IT support for end users, events, and internal systems
Domain
Automotive technology and electronics
Deliverable
client delivery
Required skills
Windows OS familiarity, Ubuntu troubleshooting, remote assistance, incident ticketing management, asset management, vendor coordination, PC health management (patches/updates), mobile device support, AI tool usage
Preferred skills
Experience with refurbished equipment, event support
Technologies
Windows, Ubuntu, MTR, HP, Dell, iPhones, iPad
Responsibilities
Setup and formatting of PCs, troubleshooting of Windows and Ubuntu PCs, managing incident ticketing system, setting up work desks with monitors and docking systems, contacting vendors for technical support, managing asset inventory and secure disposal, refurbishing old PCs and IT equipment, managing PC health via patches and updates, providing IT support for programs and events, supporting video conference systems, supporting mobile devices
Seniority
Intern