Data Entry & Transition Assistance Program (TAP) Support Specialist
Core
Provide front desk customer service, data entry, and administrative support for the Transition Assistance Program (TAP) at a U.S. Air Force Military & Family Readiness Center.
Role type
Administrative Specialist II (Data Entry & TAP Support)
Builds
Administrative services and data management for military families transitioning out of service
Domain
Defense & Security / Military Family Support
Deliverable
dashboards & analysis
Required skills
Data entry, customer service, scheduling, records management, correspondence, office automation, report preparation, privacy compliance
Preferred skills
Associate degree in Business Administration, experience with TAP/AFFIRST systems
Technologies
AFFIRST, TAP ACCESS, Outlook, Microsoft Office Suite
Responsibilities
Greet visitors and answer phones, maintain appointment calendars and attendance logs, perform data entry into government systems, prepare correspondence and reports, manage physical and electronic records, ensure security compliance
Seniority
Entry to Mid-level, hands-on IC
