Technicien Support de Proximité Référent VIP - H/F - CDI
Core
Providing personalized technical support and user assistance at a public sector client's information kiosk in Paris.
Role type
On-site VIP technical support technician
Builds
Maintains the functionality of an information kiosk for public sector clients
Domain
Public sector IT support / Kiosk operations
Deliverable
client delivery
Required skills
Technical troubleshooting, user training, priority management, Microsoft environment mastery, driving license (Permis B)
Responsibilities
Provide personalized technical support to VIP clients, ensure kiosk equipment functionality, welcome and guide users, diagnose and resolve technical issues, deliver basic training on equipment and software, manage request priorities, generate detailed intervention reports
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