Sales Perfomance Monitoring Team Leader
Core
Oversee daily performance of Sales Performance Officers, ensure operations align with company rules and targets, and handle complex customer complaints.
Role type
Sales Performance Monitoring Team Leader
Builds
Sales operations aligned with company targets
Domain
Sales operations
Deliverable
client delivery
Required skills
Team leadership, performance monitoring, customer complaint resolution, report preparation, communication guidance, Microsoft Excel
Responsibilities
Oversee daily performance of Sales Performance Officers, ensure operations run according to company rules and targets, provide guidance and training to team members, lead and coordinate team activities, handle complex issues or customer complaints, prepare and submit reports on team performance
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