Technical Training and Development Instructional Designer | Technical Training and Development Division (TTDV) Instructional Design Staff Augmentation [WMATA0010009]
Core
Design and develop learner-centered training experiences, including ILT, CBT, and blended content, to empower technical workforces in the transit and public services sector.
Role type
Senior Instructional Designer (Technical Training & Development)
Builds
Instructor-led training (ILT), computer-based training (CBT), blended learning modules, job aids, and facilitator/participant guides.
Domain
Public Services / Transportation (Transit Authority)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Instructional Systems Design (ADDIE/SAM), Adult Learning Theory, Training Needs Analysis, Content Development (ILT/CBT), Accessibility Standards (WCAG 2.2), LMS Administration, Project Management, Stakeholder Collaboration, Evaluation Strategies (Kirkpatrick Model), Subject Matter Expertise Extraction
Preferred skills
Transit industry experience, Organizational Change Management, Process Engineering/Digitization, eLearning Authoring Tools
Technologies
Adobe Captivate, Learning Management Systems (LMS), ADDIE, SAM, WCAG 2.2
Responsibilities
Conduct training needs analyses and performance gap assessments; Design and develop instructional content across multiple delivery formats; Collaborate with SMEs to translate technical information into learner-friendly formats; Manage project timelines and ensure quality assurance of training materials; Evaluate training effectiveness using established models; Provide subject matter expertise in instructional design methodologies.
Seniority
Mid-Senior level, hands-on IC