Entry Level Call Center Supervisor | Call Center Supervisor [COC0022021]
Core
Entry-level supervisor providing staffing augmentation and recruiting support for Government and Public Services clients, specifically the City of Charlotte.
Role type
Entry-level Call Center Supervisor (Staffing Augmentation & Recruiting)
Builds
Temporary help services and recruiting/staffing solutions for government clients
Domain
Government and Public Services / Human Capital Solutions
Deliverable
client delivery
Required skills
Organization, leadership, problem resolution, shift coordination
Preferred skills
Experience in lead or coordinator roles, proficiency with Microsoft Office (Excel, Access, Outlook, PowerPoint, Word), data analytic tools, Visio
Technologies
Microsoft Office, Excel, Access, Outlook, PowerPoint, Word, Adobe Acrobat, Visio, data analytic tools
Responsibilities
Assign tasks and monitor progress, support team members with problem resolution, report status to supervisors, coordinate shift handovers, act as point of contact between staff and management
Seniority
Entry Level