Store Manager
Core
Lead daily operations of an automotive service and tire center, managing staff, driving sales, and ensuring high-quality guest experiences.
Role type
Store Manager (Retail/Service Operations)
Builds
Auto repair services, tire sales, and maintenance solutions for vehicle owners
Domain
Automotive service and tire retail
Deliverable
product features
Required skills
Team leadership and coaching, sales goal achievement, inventory management, financial cost control, scheduling and staffing, customer complaint resolution, safety compliance (OSHA/ASNI), equipment operation
Preferred skills
Multi-tasking in fast-paced environments, problem-solving, mentoring, basic math for discounts/interest
Technologies
Lifts, welders, brake lathes, scheduling systems
Responsibilities
Develop sales and technical teammates to produce a consistent 5-star Guest experience; Ensure sales goals are achieved by implementing sales plans; Manage recruiting, hiring, training, scheduling, and performance evaluation of staff; Ensure expense control through payroll and supply management; Perform hands-on services/repairs and audit courtesy inspections; Maintain store cleanliness and equipment safety; Schedule guest appointments and assign tasks based on skill level.
Seniority
Mid-level, hands-on IC