Automotive Service Manger
Core
Managing the service department of an automotive store, supervising technicians, scheduling duties, coaching staff on operational processes, and ensuring safety compliance.
Role type
Service Manager
Builds
Service department operations and customer service experiences
Domain
Automotive retail / Service
Deliverable
client delivery
Required skills
Leadership, scheduling, performance evaluation, inventory management, safety compliance enforcement, customer interaction, process coaching
Preferred skills
Fast-paced environment adaptation, mentoring, business objective achievement, team collaboration, OSHA/MSDS knowledge
Responsibilities
Supervising technicians and service personnel, planning and scheduling duties, coaching team members on operational issues, working directly with customers on sales and service, managing parts inventory, ensuring store safety and equipment compliance, enforcing wheel torqueing processes, conducting proper inspections
Seniority
Mid-level, hands-on management