Operations Support Specialist | Operations Support [COC0031228]
Core
Provide operations support services and process improvements for Government and Public Services sector clients, focusing on Human Capital Solutions.
Role type
Operations Support Specialist (Contractor)
Builds
Operational documentation, process improvements, and project coordination for government clients.
Domain
Government and Public Services
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Process analysis, organizational skills, problem-solving, Microsoft Office proficiency (Excel, Access, Outlook, PowerPoint, Word), data analytic tools, Visio
Preferred skills
Quality assurance, technology adoption and training support
Responsibilities
Analyze workflow and recommend process improvements, Assist in project coordination and reporting, Manage operational documentation and records
Seniority
Mid-level (3+ years experience required)