Customer Support Clerk | Customer Service [COC0024221]
Core
Process customer service documentation, maintain interaction records, and support call center or front-line teams for Government and Public Services clients.
Role type
Customer Support Clerk
Builds
Administrative support and documentation for government clients
Domain
Government and Public Services
Deliverable
dashboards & analysis
Required skills
Data entry, record maintenance, communication, accuracy, reliability, organization
Preferred skills
Microsoft Office proficiency (Excel, Access, Outlook, Word), complaint resolution, mailroom duties
Responsibilities
Process customer service documentation, Maintain records of interactions, Support call center or front-line teams
Seniority
Entry-level
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