Team Leader - Outbound - Century City, South Africa
Core
Lead and direct a telesales team to execute outbound sales transactions via telephone, support field sales, and achieve high sales targets and call quality records.
Role type
Sales Team Leader (Outbound)
Builds
Sales transactions and customer engagement
Domain
Business Process Outsourcing (BPO) / Telesales
Deliverable
client delivery
Required skills
Telesales management, KPI target achievement, team coaching, sales facilitation, team motivation, attrition reduction, shift management
Preferred skills
None stated
Technologies
None stated
Responsibilities
Manage team members to facilitate direct sales, create a positive learning environment for associates, coach team members on duties, interact with team members to update work progress, ensure administrative duties are up to date, manage rotating shifts
Seniority
Individual Contributor (Lead/Supervisor)
Sourced via smartrecruiters · Listed on CareerPlan, which tracks 813,000+ jobs from 20+ sources.