German Speaking Receptionist (M/F) - (NOC)
Core
Greet guests, manage check-in/check-out, handle complaints, and coordinate shipboard services and accounts for passengers on expedition cruises.
Role type
Receptionist (Guest Services)
Builds
Guest check-in/check-out processes, shipboard accounts, and guest information services
Domain
Cruise industry / Hospitality
Deliverable
client delivery
Required skills
Guest relations, cash handling, administrative tasks, inventory management, emergency procedure compliance, multilingual communication
Preferred skills
Luxury hotel front desk experience, cruise ship experience, accounting background, additional languages
Technologies
Outlook, Word, Excel
Responsibilities
Greet guests professionally, manage guest complaints, process check-in/check-out and cabin assignments, handle shipboard accounts and payments, maintain lost and found records, coordinate with maintenance and other departments, assist with customs and immigration paperwork, conduct safety drills
Seniority
Entry to Mid-level, hands-on IC