Learning Management System (LMS) Specialist
Core
Manage LMS administration and technical assistance for webinar-based financial education training sessions, ensuring accessibility and operational adequacy for online participants.
Role type
LMS Specialist (Contract Contingent)
Builds
Online learning content and integration strategies for financial literacy training
Domain
Financial services / Consumer protection / EdTech
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
LMS administration, technical assistance, webinar management, instructional content development, data feed management, troubleshooting, testing, project coordination
Preferred skills
Program management, facilitation, organization of large web conferences, data collection and analysis, statistical modeling (time series regressions), Section 504/508 compliance
Technologies
Microsoft Office (Word, Excel, PowerPoint, Outlook, Publisher, Access), Adobe Acrobat, Visio, data analytic tools
Responsibilities
Manage LMS administration and technical assistance; ensure webinar-based training sessions are accessible; develop and design online learning content; manage data feeds between LMS and other systems; provide technical support and troubleshooting; answer participant questions via chat, email, and telephone; coordinate with Curriculum Developers and Financial Literacy Instructors
Seniority
Mid-level, hands-on IC
