Salesforce Professional
Core
Deliver end-to-end Salesforce CRM solutions, transforming how organizations engage with customers through functional design, implementation, and testing.
Role type
Senior Salesforce CRM Consultant (Advisory)
Builds
Smart, scalable, and future-proof CRM solutions for clients
Domain
Professional Services / CRM / Cloud Technologies
Deliverable
production ML models | product features | client delivery
Required skills
Salesforce ecosystem knowledge, functional design, user story translation, functional testing, UAC support, user training, pre-sales support, documentation
Preferred skills
Public sector consulting experience, Project management (Agile/Prince2), Data and AI tools
Technologies
Salesforce, Salesforce Platform, Salesforce DevOps
Responsibilities
Lead client workshops to understand business needs and CRM strategy; Translate requirements into user stories and functional designs; Own functional workstreams from design to go-live; Collaborate with developers and stakeholders; Perform functional and UAT; Guide user training; Contribute to pre-sales proposals; Ensure knowledge sharing
Seniority
Senior, hands-on IC with coaching responsibilities
