Account Manager (TBTC Bundall QLD)
Core
Manage customer relationships and drive sales for Telstra's small and medium business customers, focusing on acquisition and revenue targets.
Role type
Account Manager
Builds
Customer relationships and sales contracts for Telstra Business Technology Centers
Domain
Telecommunications / ICT Services
Required skills
Customer service, sales acquisition, relationship building, strategic thinking, stakeholder management, KPI tracking, change management
Preferred skills
Cisco products knowledge, Microsoft solutions knowledge, SMB market understanding
Responsibilities
Manage customer portfolio to achieve revenue and sales objectives, execute outbound campaigns to acquire new customers, handle inbound/outbound sales and service contracts, collaborate with Field Sales and internal teams to qualify leads, develop account and portfolio plans, meet individual and team sales KPIs, upskill on Telstra's product portfolio.
Seniority
Individual Contributor